Product Management: Creating XOi’s PM Tool Kit
Essential Tools for PM
We believe product management is as much of a discipline as it is a role on a company org chart. A PM tool kit is essential for maintaining the PM discipline, and helping organizations put the right folks in the right places on the org chart, are two of our favorite things to do.
The Problem
A few years ago, XOi Technologies, one of the fastest growing tech companies in Nashville, knew it needed robust product management to accomplish its goals. Fortune’s Path worked with XOI’s product, technology, and leadership teams to assess then current practices and identify specific deliverables that would advance XOi’s immediate needs and create a foundation for future growth.
The Solution
Fortune’s Path created a product management tool kit that included templates for common tasks like prioritization, backlog management, and communicating with internal audiences. Fortune’s Path also created templates for documenting requirements, customer requested enhancements, and defect tickets that made it easier for developers to troubleshoot issues and build new functionality.
Fortune’s Path helped XOi define key roles in the product group, created a scoring matrix to evaluate candidates, evaluated resumes, and conducted initial interviews. The process helped XOi narrow their search from dozens of resumes to a manageable set of top candidates. Fortune’s Path also did an analysis of how the product team spent their time and how well their activities aligned with XOi’s goals.
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The Results
Streamlined the PM operational function for greater efficiency and improved collaboration with sales, customer success, and engineering
Developed scoring matrix for evaluating PM candidates, initial resume review/interviews
Creation/implementation of enhancement request process as they arise during the sales process
Automated enhancement process with XOi’s SalesForce administrators to track requests and get them routed to product and engineering for evaluation.
Optimized performance of product management group
“Fortune’s Path provided stability and leadership at an important time for us.
After our engagement with Fortune’s Path we added some great talent to our product team. They were able to hit the ground running because of the work Fortune’s Path did.”
- Anthony Blanco, XOi Technologies