Robert Carroll: Interface Design and Asking, "What do you want to achieve?"

Robert Carroll, leader of award winning product and marketing teams and successful entrepreneur, talks about the differences between managing physical products and software, interface design, and why it's important to know what you want to achieve when you start a business. Robert tells about balancing his professional goals with raising his children, including a daughter with special needs. Robert also discusses his version of servant leadership and what he wants out of the final stage of his career.