Bill Horne: Discernment and listening in executive leadership

Bill Horne has always wanted to be a CEO but says it’s not a job for everybody. Being an executive is a lifelong learning experience that requires different skills at every company. Bill knows from experience - after a decade in sales for IBM, he began his journey as President/CEO or board member at eight different companies. Bill served as chief executive at Quovant, a legal spend management and data analytics business, and is now an executive coach at 88 Keys. Tom and Bill talk about improving the things you can control and accepting the things you can’t — step 2 of the 12 Steps of Product Management. And Bill explains how he brings customers into board meetings.